Millions of people downloaded Windows 10 update when Microsoft was delivering free Windows 10 upgrade for a month. But, after some time, users brought an attentive problem that says Windows 10 doesn’t recognize the Android phone.
Since your computer does not recognize your Android phone, you won’t be able to copy or transfer data from your smartphone to PC or vice-versa. Well, If you are facing “Windows 10 doesn’t recognize the Android phone” issue, then try out these solutions to fix it.
Windows 10 Doesn’t Recognize Android Phone: How to Fix It
Solution #1: Checking USB Settings on Your Computer
Step #1. Open the Settings app on your Android device and tap on more.
Step #2. Tap on ‘Tethering & Portable hotspot’ option.
Step #3. Tap on ‘USB tethering’ and choose Media device (MTP).
Step #4. Now connect your Android phone with your Computer.
In most cases, this much process is enough to recognize your Android device with Computer/Windows 10. You may have to go through few more steps according to the instrument you are using, but this should solve the problem. If the problem remains the same way it was till now, then check the next solution.
Solution #2: Installing MTP USB Driver
Step #1. Click on Windows logo key + X on your Windows 10 or Computer and then select ‘Device Manager’ from the menu.
Step #2. Once you locate your Android smartphone, right click on it and then click on ‘Update Driver Software.’
Step #3. Out of two options in front of you, click on ‘Browse my computer for driver software’ option.
Step #4. Now choose ‘let me pick from a list of device drivers on my computer’.
Step #5. Select MTP USB Device and then Click on ‘Next.’
Let the installation process gets over and then your Windows 10/Computer will be able to recognize your Android smartphone.
Solution #3: Get Media Feature Pack
Some Windows 10 OS versions don’t have the MTP protocol which associates with the Windows Media Player (WMP), and that is why your smartphone might be facing trouble from Windows. So you need to download Media Feature Pack from here and make sure that you install both N and KN versions of the Windows 10.
Solution #4: Check the Data Cable
In many cases, old data cables stop working unceremoniously and hence the disconnection makes Windows 10 or Computer not recognizing your Android phone. There are few cables which only enable power supply for charging they look just like data cables. So in both the cases, we advise you to try a different cable then what you are using right now. This change might do the trick.
Solution #5: Uninstall all Android Drivers
In few cases, Android drivers on Windows 10/Computer are not of the latest version and hence they might be creating problems. So, the best idea is to uninstall those Android drivers, and that might fix the problem we are having.
Step #1. Connect your Android device to the Computer and click on ‘Device Manager.’
Step #2. Locate your device and when you able to locate it (under Other Devices or Portable Devices options) just right-click on it and select Uninstall.
Step #3. Now disconnect your Android phone from Windows 10/Computer and reconnect and then reinstall those drivers again.
Solution #6: Install Media Feature Pack or MPT drive on Windows 10
When you start transferring your data between your computer and Android phone, your PC uses MTP protocol which is associated with Windows Media Player. Unluckily, some Windows 10 version do have MTP, so your Windows 10 doesn’t recognize your Android device. So, our suggestion is download and install MTP USB driver on Windows 10 for N and KN version of Windows 10.
We are sure that one of these solutions should work for you to solve the Windows 10/Computer not recognize Android phone problem. You may also check our tutorial on how to fix a corrupted USB flash drive/pen in Windows 10. Share your views on this tutorial on Facebook, Twitter, and Google Plus or here in the comments section.