The South Korean tech giant made a Samsung Note 8 with full battery safety concern because of its previous phone Note 7 explosion issues. The Note 8 has been blessed a lot and won everyone’s hearts. But, According to Samsung forum, some users complained that Samsung Note 8 phone is not charging and not turning on after the battery falls to 0%. That would be the biggest headache for Samsung after the dead of Note 7.

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Once the phone drops to 0%, the Note 8 won’t accept a charge, and it became completely dead. Well, if there’s battery draining issue, then it could be solved. But, what would be the solution of Galaxy Note 8 charging problems? Well, the Samsung’s administrator named SamsungMel suggested that “This particular problem with the Note 8 not turning on is definitely something that we want to get addressed immediately,” I guess that is not a solution yet. So, I found a couple of tricks after a bit of search that helped me to fix the Galaxy Note 8 not charging issue.

Samsung Galaxy Note 8 Won't Charge or Turn ONGalaxy Note 8 Won’t Charge or Turn On? Solutions to Fix the Issue

Solution #1: Check Your USB-C Cable or Physical Damage

Once you encounter with any charging issue, first of all, you will have to make sure that the problem is occurring due to using the faulty cable or maybe something blocking the power from your cable. It is also possible that water drop on the charging port may not let you charge.

If there is a problem based on water, then it likely the liquid damage. So, you can confirm the liquid damage by checking the SIM slot. If you see the sticker white, then the problem is not liquid damage, and if it shows pink or red, then the reason is liquid damage. If everything is okay, then the problem is something else.

Solution #2: Charge Your Note 8 While It Turned Off

Our second suggestion is to try to charge your device in a shutdown mode. If you see that your Note 8 stop charging on a certain percentage, then you can try charging your device while turning off. If your device is appropriately charging while it is turned off, then you don’t worry about the hardware, it is running well.

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Well, when you charge your device while power down but the heat increases, then we suggest you carry it to the technician. It could explode like Note 7. Don’t take a risk.

Solution #4: Charge in Safe Mode

We know that safe mode can temporally turn off some of the affecting third-party apps from any Android smartphone. So, try to charge your device in Safe Mode so that your phone can ignore the problems that arise because of some third party app. So, here’s how to turn your Note 8 in Safe Mode:

Step #1. First off, turn your device off.

Step #2. Next, press and hold the Power button and you will see your device’s model number.

Step #3. Once you see the “SAMSUNG” logo on the screen, release the Power button.

Step #4. Now quickly press and hold the Volume down button.

Step #5. Keep holding the Volume down key until the device finishes restarting.

Step #6. Once you see the Safe mode display at the bottom left corner of the screen, release the Volume down button.

Now try to charge your device. If it is charging well, then find the app that affects the device and uninstall it by heading to Settings → Apps→ tap on the app that issue and hit the Uninstall.

Solution #5: Reset Your Device

After following above solutions, if your Note 8 still not charging, then try to charge your device after reset. It will clear all unwanted apps and mess to make your device brand new. Before resetting your device, make sure that you have a complete backup of your valuable data.

Step #1. First, Open Settings.

Step #2. Next, Go to General Management → Reset → Factory data reset.

Step #3. Tap Reset and hit the Delete All.

Solution #6: Go to the Technician or Contact Samsung Team

Even after going through all methods as mentioned above to solve the Note 8 charging issue, if your Note 8 is still not turning on and won’t charge at all, then your last hope is Samsung team and the technician. So, contact them so that they can try to solve the issue for you.

That’s all!


Currently, the Note 8 charging problem seems to be affecting only on those device sold by carriers- Verizon, Sprint, and T-Mobile. We are not sure about any other carriers. So, if you have Note 8 from other carriers and your Note 8 won’t turn on or charge after getting it low or shut down, then let us know it in the comments or on Facebook, Twitter, and Google Plus.