Google introduces one of the most impressive features in Pixel 2 and Pixel 2 XL called “Now Playing.” This feature work like Shazam and SoundHound service to recognize the song name and other detail by listening background music and lyrics.
Unfortunately, Many Pixel 2 and Pixel 2 XL owners have reached the Google Forum and other community regarding the Now Playing doesn’t work on their Pixel 2 or Pixel 2 XL device. Considering this problem, Here we have found some possible solutions to fix Pixel 2 Now Playing not working issue.
How to Fix Pixel 2 or Pixel 2 XL Now Playing Not Working Problem
Solution #1: Make sure Now Playing is Enabled
First of all, make sure that Now Playing option is activated on your Google Pixel 2 and Pixel 2 XL. Well, by default the Now Playing function would be disabled on both devices.
Hence, if you haven’t turned ON this feature and try to recognize the song, then for sure Now Playing will not work at all. So, before heading to the any further steps, go to Setting → Sound → Advance → Now Playing turn the toggle ON.
Solution #2: Uninstall ‘Words With Friends 2’
According to Pixel User Community, the Pixel 2 and Pixel 2 XL’s Now Playing issue is arising due to the apps named “Words With Friends 2“. If you have Words With Friends 2 game installed on your Google phone and try to use the Now Playing feature to recognize the song name and artist, then Now Playing will suddenly stop working on your Pixel 2 and Pixel 2 XL.
So, if you are using the Words With Friends 2 app and going through the Now Playing issue, then try to uninstall the Words With Friends 2 app and see the result.
Solution #3: Turn off/on Now Playing and restart your phone
One Reddit user suggested that turning Now Playing off/on and restarting the phone will fix the issue and will work consistently great to recognize all song. Here are few steps you should follow:
Step #1. Go to Settings → Sound → Advance → Turn off Now Playing in settings.
Step #2. Next, turn off your phone.
Step #3. Wait 30 seconds and turn on your phone.
Step #4. Now turn Now Playing on from the settings.
Step #5. Now restart the phone and see the magic.
Solution #4: Turn off “Also show notifications” option.
Some Pixel 2 and Pixel 2 XL owners running the latest Android 8.1 update suggested that the Now Playing will work fine once you turn off the “Also Show Notification” option from your Google phone. To turn it off, go to Setting Sound → Advance → Now Playing → turn the toggle of on Also Show Notification option. Now try to use the Now Playing and see how it is working.
Well, there is another reason that you haven’t find the song in the Now Playing because it is not listed on the list of Google Pixel Ambient Display song list. Currently, there are 17,300 popular songs are listed in the list. So, it is possible that you won’t find the song on the list.
You may also read these related posts as well:
- How to Fix Google Pixel 2 / Pixel 2 XL Overheating Issues
- How to Install TWRP Custom Recovery and Root Pixel 2 or Pixel 2 XL
- How to Connect Google Pixel 2 / Pixel 2 XL to TV
- How to Fix Apps Crashing or Freezing Issue on Google Pixel 2/2 XL
Hope solutions mentioned above worked for you to fix Now Playing not working issue on Pixel 2 and Pixel 2 XL. Do you have any other working solution? If so, then feel free to share with us in the comments or on Facebook, Twitter, and Google Plus.