Google introduces new Notification Badge (Dots) on its Android Oreo update. Well, it was working fine on Galaxy S8 and Note 8. But Unfortunately, Many users have reported on the Samsung community that notification badge icon is not working on their Samsung Galaxy S9 and S9 Plus. Considering these issue, we have some workable solutions to fix this problem.

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According to them, notification badge icon or dots are not showing on email, messages, WhatsApp and more apps. One user complains that when he got 10 Emails while busy in a meeting, it would show a 10, but it doesn’t show notification badge icon at all. It stated that Galaxy S9 and S9 Plus has the severe notification badge issue. But, there are some ways to fix notification badge not working issue on Galaxy S9/S9+. Let’s try them now!

Notification Badge Icon Not Working on Galaxy S9 or S9 Plus

How to Fix Galaxy S9 or S9 Plus Notification Badge Icon Not Working Issue

Well, some users think that there is a problem with the current Android Oreo update. Users need to wait for the next update to fix notification badge icon or dots issue on S9 and S9 Plus. Until that, you should try this solution to get rid of this problem.

Solution #1. Activate Samsung Experience Home

Step #1. Open Settings app on your phone.

Step #2. Next, tap on App.

Step #3. Tap on three-dots at the top right corner and select “Special Access.”

Step #4. Now tap on “Notification Access.”

Step #5. Look for the “Samsung Experience Home” and turn the Slide ON and then Allow.

Once you enable this function, it will access your notifications and Manage features like notification badge or dots on the device.

Solution #2. Boot Your Phone in Safe Mode

When you turn on Samsung Experience Home, the notification badge will work efficiently without any issue for sure. In a case, if it didn’t work, then you can try to boot your Galaxy S9 and S9 Plus in safe mode and see there is a problem with the app you have downloaded. Find that app and uninstall it. Let’s find out how to boot your S9 or S9 Plus in safe mode!

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Step #1. First off, Turn your device off.

Step #2. Press and hold the Power key until you get Samsung logo on the screen.

Step #3. Once you see Samsung, release the Power key and immediately press and hold the Volume Down key.

Step #4. Keep holding Volume Down until the device complete restarting.

Step #5. Once it restarts, you will see Safe Mode at the bottom left corner of the screen then release the volume down button.

Step #6. Once you are in Safe Mode, install the app that causing an issue.

To turn off safe mode, you just have to press and hold the Power key and then Restart. Then again Restart, and your device will restart and then you are in the normal mode.

Solution #3. Reset Your Phone

Even after making lots of efforts, the notifications badge still not working on your S9 and S9 Plus then our last and final solution is factory resetting. It will clear all mess and override some glitch. It will also help to fix other problem as well. To do, you need to visit our guide on how to factory reset your Galaxy S9 and S9 Plus.


Well, these were all possible ways to fix notification dots problem on Galaxy S9 and S9 Plus. The first solution worked for many users. But we have also given two more viable solutions in a case if the first one doesn’t work.

Also, Read our other Galaxy S9/S9 Plus related posts:

Have you encountered this issue? Do you have any other solution? We would love to have your feedback here in comments or on Facebook, Twitter, and Google Plus.