Most of us use the passcode to secure our iOS device or guard against unauthorized access. But at times, we might forget the passcode.
If you enter the wrong passcode on your iPhone or iPad six times in a row, your device will be locked and a message will appear –“iPhone is disabled”.
Don’t worry at all. If your iOS device is disabled and you have been completely locked out, follow these solutions to erase both the device and the passcode.
How to Fix “iPhone is Disabled” Issue: 3 Quick Solutions
Solution 1: Erase iPhone or iPad with iCloud
Have you set up Find My Phone on your iOS device or Mac? You have the option to erase and restore it using iCloud.
Step #1. On another device, go to icloud.com/find.
Step #2. Next, sign in with your Apple ID. Then, click All Devices at the top of the browser window.
Step #3. Now, you have to select the device you wish to erase. Next, you have to click on Erase [device].
Now, you can restore your iOS device from a backup or set it up as new.
Solution 2: Erase your device with iTunes
Have you synced your iPhone with iTunes? You can easily restore it.
Step #1. First off, connect your iPhone to the computer you synced with. Then, open iTunes.
(If you are asked for a passcode, you will need to try another computer you have synced with.)
Now, let iTunes to sync your iPhone and make a backup.
After the sync and backup process have been completed, click on Restore iPhone.
Step #2. At the Set Up, while restoring your iPhone, you need to select Restore from iTunes backup.
Step #3. Now, you have to select your iOS device in iTunes. Check out the date and size of each backup. Then, select the most recent backup.
Solution 3: Erase your iPhone or iPad with recovery mode
Just in case you have never synced your iOS device with iTunes or set up Find My iPhone (Settings → iCloud → Find My iPhone), there is an option to use Recovery mode in order to erase the device and its passcode.
Step #1. Connect your iPhone to your computer and open iTunes.
Step #2. Now, you need to force restart your iOS device. On iPhone 7 and 7 Plus, you have to press and hold the Sleep/Wake and Volume Down buttons at the same time (On earlier iPhone and iPad, press and hold the Sleep/Wake and Home buttons at once until the recovery mode screen appears.
Step #3. Next, you will get the option to Restore or Update, select Restore.
iTunes will download software for your iPhone.
(Just in case, the process takes more than 15 minutes, your iOS device may exit recover mode. If it happens, you need to repeat steps 2 and 3.)
Now, wait for the process to be completed successfully. Once it’s completed, set up the iPhone as usual.