As an iPhone user, I have to use iTunes to carry out things like backing up my device, restoring it as new or upgrading to the latest iOS version. iTunes makes it easy to get these activities done by offering both the needed convenience and security.
While updating my iPhone to the latest iOS version via iTunes, I have encountered “4014 / 4013 error” a few times. I’m not alone to have faced with this strange error as most iPhone users have run occasionally run into the issue as well. Fortunately, it’s not a major issue and can be fixed without much difficulty. The problem is usually caused by the faulty port/cable or lack of storage on device.
How to Fix iTunes Error 4014 / 4013
- Your iPhone must have enough space to accommodate new update.
- Make sure to use the latest version of iTunes.
- Your smartphone must have sufficient battery.
Solution #1: Change the USB Port and Cable
Error 4014 (or 4013) may be caused by a faulty cable or port. Hence, try to change the USB port to which you connect your smartphone. At the same time, change the cable as well.
Solution #2: Free Up Storage
Step #1. Free up as much storage as possible. Delete the unnecessary apps which you don’t use much. At the same time, get rid of the photos, videos which are no longer important. Clean up messages as well. If you find any faulty app occupying a lot of storage, delete it and then reinstall it.
Step #2. Restart your iPhone and then try to update again.
Solution #3: Force Restart Your iPhone and Try Again
Step #1. Force restart your iPhone. (Hold down the Home button and sleep/wake button on other iPhone and iPad for about ten seconds. On iPhone 7 and 7 Plus, press and hold the sleep/wake and volume down button at once.)
Then, you need to connect your iPhone to computer. Launch iTunes.
Step #2. When asked to choose between update or restore, click Update in order to reinstall iOS and keep your personal data.
Solution #4: Contact Apple
If you are still unable to fix this issue, check for updates to your Mac or PC. Also, contact Apple if the problem remains unresolved.
I hope these tricks are able to help you fix this issue. They have always worked for me in resolving the problem. I don’t see any reason why they can’t get the job done for you as well.