Google Play Store “Error Retrieving Information From Server [RH-01]” is a common issue that Android Users are fighting with. The RH-01 error occasionally occurs while opening a play store app, downloading a new Android app, or updating any previously installed app.

Likewise Google Play Store error 924, 927 and 498, the RH-01 error is a relatively normal problem which you can solve by yourself. Whether it is a connectivity issue or system error, the solution depends on the exact the problem. We are here with an updated and working solutions to fix error RH-01 of Google Play Store.

Below are five different methods to solve the problem. If you are in the same state, then you can get here the perfect solution to fix it.

How to Fix Error Retrieving Information From Server [RH-01] in Play Store

Solution #1: Set Correct Time and Date

Few times it happens that your Android device’s date and time does not match the server time. In this case, you may get Google Play Store RH-01 Error. To fix this, you must check for the current time and date on your device and adjust them to the correct one.

Step #1. Go to Settings on your Android phone.

Step #2. Scroll down and select “Date & Time.”

Step #3. Set the current time manually or if it is in manual mode then turn ON the Automatic date & time function.

Step #4. Save the change, close all tabs and restart your phone.

Solutions #2: Reset App Preferences

Once you reset app preferences, it will reset all app settings. You don’t need to worry about your app data; you won’t lose it.

Step #1. Go to Settings on your Android phone.

Step #2. Tap on Apps; here you will see All Apps.

Step #3. Next, tap on Menu icon and then “Reset App Preferences.”

Step #4. Now, tap on “Reset App” to confirm reset all app preference.

Solution #3: Clear Google Play Store Caches and Data

You can also try to remove Google Play Store caches and data to solve RH-01 Error.

Step #1. Launch Settings on your Android phone.

Step #2. Next, tap on Apps.

Step #3. Scroll down to Google Play Store and tap on it.

Step #4. Now, tap on Storage → Tap on “Clear cache” and “Clear data” options.

Step #5. Go back to the All Apps and perform the same action for Google Play Service, Google Download Manager, and Google Service Framework.

Step #6. Reboot your phone, and you won’t see the error anymore.

Solution #4: Re-add your Google Account

This is an another tip to fix Google Play Store Error RH-01. If none of the above methods worked for you, then you can try re-adding your Google Account to overcome from the RH-01 Error.

Step #1. Open Settings on your Android phone.

Step #2. Next, tap on AccountsGoogle Account.

Step #3. Now you will see your all sync there, tap on three dots and then “Remove account.”

Tap on Menu and Remove Google Account on Android

Step #4. Restart your phone and add your Google Account again.

Solutions #5: Execute Factory Data Reset

Factory data resetting is one of the foremost solutions to almost all problems. Once you perform a hard reset, it will delete all system caches, junks, and reset settings. Thus, if you have tried all above solutions and they are not effective to solve the RH-01 error of Google Play Store, then try out this method.

Step #1. Launch the Settings app on your Android phone.

Step #2. Scroll down and tap on “Backup & reset.”

Step #3. Now, tap on “Factory data reset” and then tap again to Reset Phone.

Once it’s done, you will get a brand new look of your device. Launch the Google Play Store, and you won’t see the RH-01 error again on your screen.

Well, these all these key solutions can help you to get rid of annoying “Error retrieving information from server [RH-01]” issue. I hope these solutions worked and you fixed the problem.

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