Business houses keep a lot of extensions for several departments. They have a single landline number, and then each department is offered an extension so that outsiders and insiders can interact smoothly. For insiders, there is hardly any problem to remember a few extensions as they keep a sheet on their computer or on the desk. But for outsiders, it is a big challenge to memorize ten different extensions especially when you are on the go. Thanks to an Android feature, you can now dial extension automatically for your Android contacts.
This tutorial is about how you can add extension numbers to a contact’s phone number and automatically dial it while making calls. With this feature, you are not supposed to jot down too many extensions in your diary. Simply save the extensions along with the main line and your job is done.
There are two different methods to add extensions to your Android contacts: Pause method and Wait method. Sometimes, you are required to enter the extension quickly after your phone is answered; while there are many instances when you have to put up with that automated message to finish, and then you need to enter the extension. Pause method is applicable when you have to enter the extension immediately after you call is answered. And Wait method is applicable when you have to listen to that automated message after dialing the number.
Note that you can apply both these methods on almost all Android devices, which include Samsung, Google, OnePlus, Huawei, Xiaomi, and others.
How to Dial Extension Automatically for Android Contacts
Use Pause Method
As mentioned above, you should use this method when you have to enter extension numbers once your phone is answered.
Step #1. Launch Contacts app on your Android phone.
Step #2. Now search the contact you want to add an extension to.
Step #3. It’s time to edit the number; for this purpose, tap on Edit button (pencil icon).
Step #4. Next, tap on the phone number field and make sure that the cursor blinks at the end of the number.
Step #5. Then you need to insert a single comma or pause at the end of the number and then you need to insert the extension numbers; again note that you are not required for leaving space.
For example, if the number is 0123456789 and the extension is 786, your complete number should be 0123456789,786.
Step #6. Finally, hit the Save button.
In future, whenever you call this contact, his/her extension number will be dialed automatically once the call is answered.
What is the issue with Pause Method?
Many users complain that the automated phone system fails to detect extension especially when the system picks up the phone immediately and extension is dialed quickly.
What is the solution?
In this case, you should add more than one comma between the phone number and extension number. Each comma adds a two-second pause before the extension is dialed.
Use Wait Method
This method works when you have to dial an extension after listening to an automated message from the other end.
Step #1. Open your Contacts app on Android phone.
Step #2. Select the contact you wish to add an extension to.
Step #3. Tap on Edit button (the pencil icon) to add the extension numbers.
Step #4. Make sure that the cursor should be at the end of the number.
Step #5. Next, when a keyboard appears on your phone, add a single semi-colon by taping on wait button next to the number without leaving a space.
For example, if the number is 0123456789 and the extension is 786, your complete number should be 0123456789;786.
Finally, tap on Save button.
Note that when you use this method, you will receive a pop-up message on your phone screen when the automated message is over. The message asks you if you want to dial the extension number. At this, you can either proceed or cancel your call.
That’s all friends!
To my mind, this is an awesome feature your Android phone has. Make the most of this feature and dial extension automatically for your Android contacts.
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