Google Play Store error 924 mostly crops up when downloading large apps. The issue could be due to various reasons like poor internet connection. So, what’s the solution to troubleshoot this problem? There are some viable tricks that can fix the Play Store error 924 on Android devices. Head over to find them…

As mentioned above, the error 924 could occur due to a number of reasons. Hence you might have to try out more than one solution to resolve the problem. Though at times, it’s fixed easily, on a few occasions you may have to go for all means and ways to get rid of it.

How to Fix Google Play Store Error 924 on Android

Solution #1: Forget Network

The error 924 could occur due to poor Wi-Fi connection as well. Hence, make sure you have proper internet connection. Forget the current Wi-Fi network and reconnect your device to it.

Settings → Wi-Fi/WLAN → Touch and hold on the network → tap on Forget Network.

Now, reboot your device. Once it has started, reconnect your device to the network.

Note: It’s better to use Wi-Fi especially when downloading large apps. But if you are using LTE/4G to download the app and faced with this error, pull down from the top of the screen to turn off cellular data. Then, reboot your device, turn on the cellular data and try to download the app again.

Solution #2: Uninstall updates

One of the easiest tricks that have often worked for me in resolving this problem is uninstalling updates. Hence, I would recommend you to give this little trick a try.

Open Settings app on your device → tap on Apps → tap on Google Play Store → Tap on three dots at the top right corner → tap on Uninstall updates. Now, open the Play Store app and try to download the app.

Solution #3: Remove Your Google Account and Re-Add It

Removing and re-adding your Google account can get the job done for you. Sounds crazy? Yeah, it does but at times such tricks can click in resolving the problem.

Step #1. Open Settings → Accounts → Google Accounts.

Step #2. Tap on the three dots at the top right.

Step #3. Tap on Remove account.

Now, reboot your device and then open Settings → Accounts → Add account again.

Solution #4: Clear Cache/Data

Clean up Google Play Store cache and data as the junk files might be creating trouble. When you clear data, the entire app data like files, settings, accounts and databases are permanently deleted.

Open Settings → Apps → Play Store → touch and hold on Storage → Tap on Clear Data and confirm → Tap on Clear Cache.

Solution #5: Factory Reset Your Device

Just in case, you are still facing this problem and unable to download the app on your device, try resetting your device to factory settings. As it will delete entire data on your device, make sure to first make a backup of it to remain on the safer side of the stream—if something goes wrong.

Step #1. Open Settings app on your device.

Step #2. Now, you need to scroll down to the bottom and tap on Backup and reset (make sure Backup my data switch is on.)

Step #3. Scroll down again and tap on Factory data reset.

Step #4. Tap on Reset phone.

Step #5. Erase everything.

Solution #6: Update Your Android Device

If there is an update available for your device, make sure to upgrade it to the latest software version. Again, don’t forget to backup your device before going for the software update. (Settings → Backup & reset → Backup my data)

Step #1. Open Settings app on your device.

Step #2. Now, you have to scroll down to the bottom.

Step #3. Tap on About phone.

Step #4. Next, tap on System/Software Update. Then, download and install the software.

The Bottom Line:

Assuming these tricks have helped you got the better of the problem. Which of the above-mentioned solutions has yielded the desired result for you? Do let us know that in the comment below.

You might wish to have a look at these troubleshooting guides as well: