The most happening smartphone by Google, Pixel 2 and Pixel 2 XL, was recently in the headlines due to its touchscreen issue. A lot of Pixel users reported complaints about touch screen dead spots near the edges of the screen. In general, such problems arise when there is a bug in the software or when the phone comes in contact with the water. But since Google Pixel 2 and Pixel 2 XL are water as well as dust resistant, the suspect can be the software here. So, you can try a basic check of any software updates on Google Pixel 2/2XL, before proceeding further.
Considering all the complains, Google is working on the issue and will soon come up the final fix but, till then we have few possible fixes with us that can solve this irritating touch issue of your Pixel 2 and Pixel 2 XL. Check out the following four methods to fix the “Pixel 2 or Pixel 2 XL touch screen unresponsive” issue.
Google Pixel 2 or Pixel 2 XL Touch Screen Unresponsive: Tips to Fix
Method #1: Restart your device.
Many a time, restarting the device can solve half of the issues as the small bugs get fixed when you restart. So, restart your Google Pixel 2 and try again. To restart;
Step #1. Press & hold the power button for a few seconds
Step #2. Tap Restart.
Method #2: Remove and reinsert your SIM card.
Google Pixel 2 supports eSIM, and sometimes errors can affect the functionality of your device. To check, do the following;
Step #1. Switch off your Google Pixel device.
Step #2. Remove the SIM card.
Step #3. Reinsert after a few seconds.
Step #4. Switch on and check the issue.
Method #3. Factory data reset.
If the above two methods are of no help, try resetting your phone. Remember, it will erase your entire phone internal storage data such as personal information, Google & other accounts, music, photos, downloaded apps and other data, so make sure you take a backup of all before proceeding further.
Step #1. Go to the settings menu.
Step #2. Tap on system → reset.
Step #3. Select factory data reset.
Step #4. Tap on Reset phone.
Step #5. Tap on Erase everything.
Method #4: Wipe cache partition.
The cache partition in your system is a temporary data storage which allows you to access apps more quickly. But when a lot of outdated data piles up, wiping cache is a must and the best option to revive the smooth working of your system. To do that;
Step #1. Power off your Google Pixel 2/2 XL
Step #2. Press & hold the volume down and the power button at the same time until the phone vibrates.
Step #3. Android system recovery screen will appear with a default start button.
Step #4. Keep pressing the volume down button until view recovery mode appears
Step #5. Press the power button to restart into recovery mode. You will see an android robot exclamation mark with a red triangle logo.
Step #6. Press & hold the power and volume-up buttons at the same time to scroll to wipe cache partition.
Step #7. Press the power button to select it.
Step #8. A popup will appear asking Wipe all user data?
Step #9. To confirm, press volume down button to scroll to Yes and press the power button to select it.
Your cache clearance will begin which may take 4-5 minutes to finish.
Step #10. Press the volume down buttons to scroll to reboot system now. Select using the power button.
Anyone of the above method should solve the touchscreen issue in your Pixel 2 or Pixel 2 XL, if not, wait for Google’s fix. Let us know which method worked for you in the comment section below. Or if you have any other helpful method for this issue, feel free to share here or drop your suggestion on our Facebook, Twitter, and Google Plus.