FaceTime is a fantastic video calling app works on iPhone, iPad, and Mac. It uses Wi-Fi or internet connection to enable video call efficiently. The great thing you can even record a FaceTime call video on your iPhone and Mac. Sadly, FaceTime Not Working for some users. They reported that sometime FaceTime ringing but not connecting.
FaceTime Not Working issue usually arises because there might be a problem with your account or issue with the Wi-Fi connection or it could be due to the Apple server. Well, after getting information about this widespread problem, we decided to provide a fix to this problem. Being a reader, we request you to read each solution carefully and then implement it on your iPhone or iPad.
Check Your Device Compatibility
When Apple announced that FaceTime is now available with cellular data we all looked happy, but that announcement was probably not conveyed totally because not all devices are eligible. So you need to check whether your device is eligible or not. Of course, you can use jailbreaks like FaecBreak and enable FaceTime over cellular data.
Is Your Cellular Plan Compatible?
The Sprint and Verizon users are finding absolutely no problem in using FaceTime on their iPhone and iPad on their 3G or 4G networks and the problem lies with AT&T only. As per AT&T, only its new users with the shared data plans can use FaceTime over its 3G data network. So if you are an existing user of AT&T and not having shared data plans then you should meet their representative at the earliest so that you can use FaceTime over your cellular data.
Have you Checked Airplane Mode?
A network issue may also be creating a problem so the immediate solution we found, which seems to be working okay on most of the device is to switch ON and switch OFF the Airplane mode on your iPhone or iPad. As we said, this trick worked on most of the devices, why don’t you also try it as well?
Unstable and inconsistent WiFi can certainly give you headaches when you want to operate FaceTime. So you should better check whether your WiFi is working fine or not. You may also check your router as well so that you can be doubly assured.
Try and Re-activate FaceTime
Sometimes a simple logging out and logging in the process also helps to fix problems as account authentication may be giving troubles. Follow the steps given below to try and solve this problem.
Step #1. Open Settings on your iPhone and tap on FaceTime.
This should see that you will now able to use FaceTime on your iPhone and iPad easily.
Final Try – Reset all Settings
If nothing works then resetting all the settings should work and this is confirmed by an Apple user on one of the Apple user’s forums. So here is how you can do that.
Settings → General → Reset → Reset All Settings