Likewise, error 927, 498, 924, and 919, the Google Play Store error 500 as “App could not downloaded due to an error. (500)” usually take place on Android devices while downloading the app from the Play store. So, here we help you to fix the Google Play store 500 error on Android.

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You might be wondering what error 500 means on Google Play Store, then let tell you that it indicates that your device’s time or time zone and data connection is not proper. Well, even after setting perfect time and time zone, if you still can’t download the app on Google Play Store due to error 500 then follow our troubleshooting guide to fix error 500 in Google Play Store.

How to Fix Google Play Store 500 Error on Android

Google Play Store Error 500: Try Out These Methods to Solve It

Note: We have tried all these steps on OnePlus 3 running latest Android Oreo update.

Solution #1. Clear Google Play Store Caches and Data

First and foremost suggestion we suggest you try to clear caches and data in the Google Play Store. It will clear some unwanted mess from your device and refresh the Google Play Store app. It is simplest and quickest solution which work for other apps as well to fix some glitch. Let’s try to clear Google Play Store caches and data.

Step #1. Launch Settings on your Android phone.

Open Settings on Android Oreo Running Phone

Step #2. Go to the App and then All Apps.

Tap on Apps and Then Select Application List in Android Settings

Step #3. Scroll to the Google Play Store and tap on it.

Tap on Google Play Store in Android App List

Step #4. Now tap on Storage and then Clear Caches and Clear Data.

Clear Google Play Store Caches and Data

Solution #2. Check Your Internet Connection

Sometimes Google Play Store could trigger due to the unstable internet connection. So, make sure that you have a stable and fast connection to download any app from the Play Store. In a case, if you are on Wi-Fi network then try to switch to your mobile data and download the app. On the contrary, if you are using mobile data then try to use your home Wi-Fi network and see that now apps being downloaded or not.

Solution #3. Uninstall and Re-Install Google Play Store Updates

If everything is perfect and you are still getting the “(app name) could not downloaded due to an error. (500)” then our advice is to try to uninstall your Google Play Store update and then update it again with the latest update.

Step #1. Launch Settings on your phone.

Step #2. Next, tap on App and then App List.

Step #3. Scroll down to Google Play Store and tap on it.

Step #4. Now tap on three vertical dots at the top right corner and select Uninstall Updates.

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Uninstall Google Play Store Updates in Android

Step #5. Tap “OK,” reboot your device and again launch the Play Store app to get the latest update.

Tap on OK to confirm Uninstall Google Play Store Updates

If you can’t able launch the Google Play Store app, then download the latest Google Play Store APK file and install it on your device to run Play Store without any interruption.

Solution #4. Remove and Re-Add Your Google Account

Here’s one of the most common and viable solutions suggested by many users from different forums and community. So, let’s try to remove and then again add your Google Account on your Android Phone.

Step #1. Go to the Settings on your phone.

Step #2. Next, scroll down to the personal section and tap on Account.

Tap on Accounts in Android Settings

Step #3. Now select Google and then your linked account.

Tap on Google and Select Google Account in Android Settings

Step #4. Tap on three vertical dots at the top right corner of the app and select “Remove Account.”

Remove Google Account in Android Settings

Step #5. Now restart your phone and go through the same procedure to re-add your Google Account.

Solution #5. Reset App Preferences

Step #1. Launch Settings on your phone.

Step #2. Tap on AppsApp list.

Step #3. Now, tap on three dots at the top right corner and select “Reset app preferences.”

Reset App Preference in Android

Step #4. Finally, tap on “Reset Apps.”

Tap on Reset Apps to reset App preferences in Android

Solution #6. Factory Reset Your Android Phone

Even after making lots of efforts, if you still couldn’t able to solve Google Play Store error 500, then our last advice is factory reset your Android device. Make sure that you have complete back up of your data. Because factory resetting process will vanish all your data from your device and make your phone like a new. To do that, go to Settings → Backup & reset → Factory data reset → Reset phone.

Factory Data Reset Android Phone


Hope these methods worked for you to fix Play Store error 500 on your Android. If you have any other trick to solve this issue, then do not forget to share with us in the comments or on Facebook, Twitter, and Google Plus. You can also ask for the other Play Store solutions without any bother.

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He is a fitness freak who has a serious fan following on almost all social media platforms. At MegeByte, he contributes to the social media section along with tips and tricks for Windows. Having a strong presence online, he has some seriously serious sources to get the latest gossip from the tech world. Apart from blogging and chit chatting on Facebook, he likes to work out as much as he can in his gym.