Crashing apps is one of the dire situations for any Android users, especially if they are using a high-end mobile like Galaxy S9 or S9 Plus. No matter how pricey or advanced your smartphone is, apps freeze or crash because of some reasons. Either you store too much data, or you work on multiple apps, and some apps are running in the background. Your lethargy to update apps contributes to apps crashing on your Galaxy S9 or S9 Plus devices. In this troubleshooting guide, we will deal with how you can fix ‘apps keep crashing’ issue on your Samsung Galaxy S9 and S9 Plus.
There are a couple of solutions you can follow to get rid of apps freezing or crashing on your Galaxy S9. The methods are simple and easy to follow on your smartphone. Without further delay, let’s check out how to fix the issue of app keeps crashing on Galaxy S9 and Galaxy S9 Plus.
How to Fix Apps crashing issue on Galaxy S9 and S9 Plus
Given below are some useful solutions to get rid of apps crashing issue on Android device. Check all the solutions and apply each one by one on your Galaxy S9.
Update the app
One of the primary reasons for apps keep crashing is pending updates. Users tend to forget to update apps on their Android phones and tablets. Note that developers introduce new features in their apps to improve the performance of the apps. This surely makes sense to update the apps regularly. Follow the steps to update the problem apps.
Step #1. Launch Google Play Store on your Galaxy S9/S9 Plus.
Step #2. You will be landed on the HOME screen of Play Store; here, you need to tap on hamburger icon (three horizontal lines seen at the top left corner).
Step #3. A menu will appear on the left side of your phone screen; tap on My apps & games.
Step #4. Now update all apps.
When the apps are updated, restart your Galaxy S9 or S9 Plus.d
Clear app cache
There are many apps that store in-app data. For example, you receive many videos, photos, documents, and audio files on chat clients like WhatsApp, Snapchat, Messenger, and others. Moreover, social media apps like Facebook, Instagram, and Google Plus create cache; you need to clear the cache to ensure that these apps don’t crash on your smartphone.
Step #1. Open Settings app on your Galaxy S9/S9 Plus.
Step #2. Now tap on Apps, and then choose the crashing app from the list.
Step #3. Next, tap on Storage.
Step #4. Then you need to tap on Clear Cache.
Step #5. In the end, tap on Clear Data.
Once the cache and data are cleared, restart your device and see the status of freezing apps.
Force Stop/Close apps
When the apps get stuck on your device, you need to force stop the app.
Step #1. Launch Settings app on your Galaxy S9 or S9 Plus.
Step #2. Then tap on Apps.
Step #3. All the apps stored on your device will be listed here; choose the app from the list of applications.
Step #4. Now tap on Force stop.
Step #5. Finally, tap on OK button.
Uninstall Unnecessary and Defective Apps
When you buy a new smartphone, you are on cloud nine and begin to download too many apps. This naturally creates clutter on the phone. As mentioned above, any smartphone starts to face issues if not taken care of properly. Removing unnecessary and defective apps is your step in the direction of keeping your phone neat and clean.
Step #1. Go to the Settings.
Step #2. Tap on Apps to see all the apps downloaded on your Galaxy S9/S9 Plus.
Step #3. Select the app you want to uninstall.
Step #4. Then hit the UNINSTALL button.
Step #5. Confirm your action by tapping the OK button.
The defective app is now removed from your phone. Restart your phone and then reinstall the app you have deleted just now.
Enable Safe Mode
When your Android phone is in Safe Mode, it quickly identifies the apps causing issues. Usually, third-party apps behave abnormally at times, and Safe Mode finds such apps so that you can take corrective measures on your Galaxy S9 or S9 Plus.
Step #1. Power off your Galaxy S9 device.
Step #2. Now press and hold the Power button for a few seconds, and when Samsung logo appears on screen, release the power button.
Step #3. Once the power button is released, press and hold volume down button on your Galaxy S9/S9 Plus device.
Keep holding the volume down button until your phone restarts.
Your phone is now in Safe Mode; you can see the safe mode icon at the bottom left side.
All the third-party apps you have downloaded on your mobile will be hidden. If your phone runs smoothly in Safe Mode, it is crystal clear that the problem lies with the third-party apps on your Galaxy S9/S9 Plus. Restart your smartphone to exit Safe Mode, and then uninstall third-party apps one by one. Later, you can reinstall the same apps and check if the apps crashing issue is fixed or not.
Factory reset is your last resort, and when you perform this action, you lose all your data like downloaded apps, Samsung account, music, photos, videos, files, and more. You should take backup of your Android phone data on Google Drive before you go for factory reset.
When the process is over, restart your phone and check if the issue of apps crashing is fixed or not.
We have listed six solutions to fix app keeps crashing issue on Galaxy S9 and S9 Plus. The issue may get resolved after following the first solution, and sometimes, the problem exists even after following all the solutions. In case the problem persists, take your mobile to the official Samsung store.
Also read these troubleshooting guides as well:
- How to Fix Samsung Galaxy S9 Plus Running Slow Issue
- How to Solve Overheating Issue on Samsung Galaxy S9 and S9 Plus
- How to Fix Galaxy S9/S9 Plus Battery Drain Issue
- How to Fix Fingerprint Sensor Not Working Issue on Galaxy S9 Plus